Terms of Use

These Terms and Conditions set out the rules for using Slotman and explain the relationship between our company and you as a user. They govern account use, deposits and withdrawals, promotions, acceptable behaviour on the platform, and the steps we may take when verification or compliance checks are required. By registering or using our services you agree to these terms and any related policies that we publish on the site.

Account responsibilities

You are responsible for keeping your account information accurate and up to date. Only one account per person is permitted unless we explicitly agree otherwise. You must keep your login credentials confidential and notify us immediately if you suspect unauthorised access. We reserve the right to suspend or close accounts where we suspect fraud, abuse, shared accounts, or breaches of these terms.

Eligibility and verification

Use of Slotman is limited to persons who meet local legal gambling age and residency requirements. You must not attempt to use a VPN or other location-masking tools to access the site from a restricted jurisdiction. We may request identity, address, and payment-source documents to verify your identity and to process withdrawals. Verification checks may occur at registration, before a withdrawal, or at any time we deem necessary for compliance.

Verification process

When we request documents, provide clear, legible copies promptly. Pending verification, some account features - including withdrawals - may be limited. Failure to complete verification may lead to suspension or account closure.

Acceptable platform use

You agree to use Slotman lawfully and in good faith. Prohibited activity includes using automated tools, collusion, exploiting software errors, depositing funds from stolen sources, and intentionally violating bonus or wagering rules. We may restrict or close accounts involved in prohibited activity and retain funds that arise from abuse, subject to applicable law.

General bonus and promotion rules

Promotions, welcome bonuses, free spins, and other offers are subject to specific terms that accompany each promotion. General rules include eligibility requirements, wagering conditions, maximum bet limits while a bonus is active, game weighting, expiry periods, and restrictions on withdrawals until wagering conditions are met. Always read the promotion-specific terms before opting in.

Deposits and withdrawals

Available payment methods and limits are displayed in the cashier and may vary by your country and account settings. Deposits are typically credited instantly; withdrawals may be subject to processing, KYC checks, and the timing of the chosen payment provider. We reserve the right to review and delay payments for verification or fraud-prevention reasons. Any fees charged by payment providers are the responsibility of the user unless stated otherwise.

Account limits

We may apply deposit, wager, and withdrawal limits to promote responsible play or for regulatory reasons. You can request self-imposed limits through account settings or by contacting support.

Dispute resolution

If you have a complaint, contact our support team so we can investigate. We aim to resolve disputes promptly and fairly. If an issue cannot be resolved directly, we will outline available escalation steps in our complaints procedure. Using the service does not waive your rights under applicable consumer protection laws.

Updates to Terms and Conditions

We may update these terms from time to time. Material changes will be posted on the site and, where required, we will notify registered users. Continued use after changes means you accept the updated terms. For questions or to submit documents, contact [email protected].